Terms & Conditions

INTRODUCTION

At Artiber UG, every aspect of your experience  from the products you discover to the service you receive is held to an uncompromising standard of excellence. These Terms & Conditions form the legal foundation of that relationship, and we ask that you read them carefully before using our website or placing an order.

By accessing the Artiber UG website, creating an account, or completing a purchase, you confirm that you have read, fully understood, and agreed to be bound by these Terms & Conditions in their entirety. These terms apply to all visitors, customers, and users of our website  regardless of how you access or interact with it.

Artiber UG reserves the right to amend, update, or revise these Terms & Conditions at any time without prior notice. All changes will be reflected on this page with a revised "Last Updated" date. We strongly encourage you to review this page periodically to remain fully informed of the terms governing your relationship with us.

If you do not agree with any part of these Terms & Conditions, we respectfully ask that you discontinue use of our website.

1. About Artiber UG

Artiber UG is a premium luxury sauna accessories and products brand operating primarily in the United States and United Kingdom. We are dedicated to providing discerning individuals, wellness enthusiasts, and professional wellness facilities with the world's finest sauna products  spanning infrared sauna cabins, heritage saunas, outdoor saunas, and premium sauna accessories supported by expert wellness education and white-glove customer service.

All products sold through the Artiber UG website are intended for personal, residential, or professional wellness use by adults aged 18 and over. Our products are selected to meet applicable safety standards in the US and UK. Please read all product specifications, installation guidelines, and safety instructions thoroughly before use.

2. Use of Our Website

By accessing and using the Artiber UG website, you agree to do so exclusively for lawful purposes and in a manner that does not infringe upon the rights of others or impair their ability to use and enjoy our platform.

You expressly agree that you will not:

• Use our website in any manner that violates applicable local, national, or international laws or regulations
• Attempt to gain unauthorized access to any part of our website, server infrastructure, database, or customer data
• Transmit any unsolicited, unauthorized, or spam communications through or in connection with our website
• Introduce viruses, malware, trojans, ransomware, or any other harmful or disruptive technology to our website or systems
• Reproduce, copy, distribute, republish, modify, or exploit any content from our website without prior written authorization from Artiber UG
• Use our website for any fraudulent, deceptive, misleading, or harmful purpose
• Collect, harvest, or extract any personally identifiable information from our website using automated tools, bots, or scraping software without our express written consent
• Impersonate any person, entity, or organization, or misrepresent your affiliation with any party in connection with your use of our website

Artiber UG reserves the right to immediately suspend or permanently restrict access to our website for any individual or entity found to be in violation of these terms  without prior notice and entirely at our discretion.

3. Account Registration

To access certain premium features of the Artiber UG website including order history, saved wishlists, and expedited checkout you may register for a personal customer account. By registering, you agree to:

• Provide accurate, truthful, current, and complete information throughout the registration process
• Maintain the accuracy of your account information and update it promptly whenever changes occur
• Keep your account login credentials particularly your password strictly confidential and secure at all times
• Accept full and sole responsibility for all activities, orders, and transactions conducted under your account
• Notify Artiber UG immediately at example@gmail.com if you become aware of or suspect any unauthorized access to or use of your account

Artiber UG reserves the right to suspend, restrict, or permanently terminate any customer account that we have reasonable grounds to believe has been compromised, misused, operated fraudulently, or is otherwise in violation of these Terms & Conditions without prior notice.

4. Products & Pricing

Product Availability All products listed on the Artiber UG website are subject to stock availability. We reserve the right to discontinue, modify, limit, or withdraw any product from our collection at any time without prior notice. In the event that a product you have ordered is confirmed to be unavailable following your purchase, we will contact you promptly to offer a suitable premium alternative or issue a full refund  whichever you prefer.

Product Descriptions & Imagery Artiber UG makes every reasonable effort to present our products as accurately and comprehensively as possible  including written descriptions, technical specifications, dimensions, materials, and photography. However, we cannot guarantee that your device's display will reproduce colors, textures, or visual details with perfect fidelity. Minor variations between product imagery and the physical item received do not constitute grounds for a return, unless the discrepancy is material and significantly affects the product's intended function, appearance, or quality.

Pricing All prices displayed on the Artiber UG website are listed in US Dollars (USD) for US customers and Pounds Sterling (GBP) for UK customers, unless otherwise clearly stated. All prices are subject to change at any time without notice. The price applicable to your order will be the price confirmed at the time your purchase is completed.

Artiber UG is not obligated to honor pricing errors   whether caused by technical faults, typographical errors, or system issues  and reserves the right to cancel any order placed at an incorrectly listed price. In all such cases, a full refund will be issued to the affected customer without undue delay.

Promotional Pricing & Discount Codes Promotional offers, sale pricing, and discount codes are valid exclusively for the specified promotional period and may not be applied retrospectively to orders that have already been placed and confirmed. Only one promotional code may be applied per order unless explicitly stated otherwise. Artiber UG reserves the right to withdraw, modify, or terminate any promotional offer at any time and at our sole discretion, without prior notice.

5. Orders & Payment

Placing an Order By placing an order on the Artiber UG website, you are making a formal and binding offer to purchase the selected products at the stated price, subject to these Terms & Conditions. All orders are subject to review and acceptance by Artiber UG. We reserve the right to decline or cancel any order at our discretion  including but not limited to cases involving suspected fraudulent activity, payment failure, pricing errors, or product unavailability.

Order Confirmation Upon successfully placing an order, you will receive an automated order confirmation email containing your unique order reference number and a full summary of your purchase. This confirmation represents an acknowledgment of your order  not a guarantee of acceptance or fulfillment. Your order is formally accepted by Artiber UG at the point your items are dispatched and a shipping confirmation email  containing your tracking information is sent to your registered email address.

Payment Full payment is required at the time of placing your order. Artiber UG accepts the following payment methods:

• Visa
• Mastercard
• Maestro
• American Express
• Discover
• PayPal

All payments are processed exclusively through secure, PCI-DSS compliant payment gateways. Artiber UG does not store, access, or retain your full payment card details on our own servers at any time. In the event of a payment failure, system error, or declined transaction, your order will not be processed or fulfilled until successful payment has been confirmed.

Order Amendments Once an order has been placed and confirmed, amendments  including changes to your delivery address, product selection, color or size variants, or order quantity may not always be possible given our commitment to fast order processing. If you need to amend an order, please contact us immediately at example@gmail.com and our team will make every effort to accommodate your request before your order enters the dispatch process.

6. Shipping & Delivery

All shipping and delivery terms are governed in full by our dedicated Shipping Policy, which forms an integral and inseparable part of these Terms & Conditions. We strongly encourage you to review our complete Shipping Policy before placing an order.

In summary:

• All orders are processed within 1 to 3 business days of order confirmation
• Free standard shipping is available on qualifying orders across the US and UK
• Expedited and express shipping options are available at checkout for customers requiring faster delivery
• A unique tracking number will be provided via email confirmation once your order has been dispatched
• Artiber UG accepts no liability for delivery delays caused by carrier disruptions, customs processing, adverse weather conditions, or any other circumstances beyond our reasonable control
• Risk of loss and legal title for all purchased items passes to the customer upon confirmed delivery to the specified shipping address

 

7. Returns & Refunds

All return and refund terms are governed in full by our dedicated Return Policy, which forms an integral and inseparable part of these Terms & Conditions. We strongly encourage you to review our complete Return Policy before making a purchase.

In summary:

• Returns are accepted within 30 days of confirmed delivery for eligible items that are unused and in their original condition and packaging
• Faulty, damaged upon arrival, or incorrectly supplied items must be reported to our team within 48 hours of delivery with supporting photographic evidence
• Approved refunds are processed within 5 to 7 business days of return approval and credited to your original payment method
• Return shipping costs are the responsibility of the customer unless the return is due to a confirmed product defect, damage in transit, or an error made by Artiber UG

 

8. Product Safety & Installation

All Artiber UG products are selected to meet applicable electrical and structural safety standards in the US and UK. It is the sole responsibility of the customer to ensure that all products are installed, operated, and maintained in strict accordance with the instructions, guidelines, and safety warnings provided.

Please observe the following essential safety requirements:

• Read all product instruction manuals, specification sheets, and safety documentation in full before commencing installation or use
• Ensure that all electrical sauna products are connected to the correct voltage and power supply as specified in the product documentation
• All electrical installations should be carried out by a qualified and licensed electrician where required by local regulations
• Keep all sauna products and electrical components away from direct water exposure, excessive moisture, and flammable materials during installation and operation
• Do not attempt to modify, disassemble, or alter any component of your sauna product beyond the parameters specified in the provided instructions
• Sauna products are designed for indoor or sheltered outdoor use as specified per individual product  do not use in conditions or environments for which the product is not rated

Artiber UG accepts no liability whatsoever for damage to property, personal injury, or loss of any kind arising from improper installation, unauthorized modification, misuse, or failure to follow the product instructions and safety guidelines provided.

9. Intellectual Property

All content published on the Artiber UG website   including but not limited to the brand name, logo, product names, written descriptions, wellness content, blog articles, photography, graphic design, video content, and the overall website architecture and design  constitutes the exclusive intellectual property of Artiber UG and is fully protected under applicable copyright, trademark, and intellectual property legislation in the US and UK.

No content from the Artiber UG website may be reproduced, copied, distributed, republished, downloaded, modified, transmitted, or exploited in whole or in part, in any form or by any means   without the prior express written permission of Artiber UG. Any unauthorized use of our intellectual property may result in civil and/or criminal legal proceedings.

Personal, non-commercial sharing of links to our website is permitted, provided that clear and proper attribution to Artiber UG is always given and no content is misrepresented or taken out of context.

10. Disclaimer of Warranties

To the fullest extent permitted by applicable law, Artiber UG provides all products, services, and website content on an "as is" and "as available" basis  without warranties of any kind, whether express or implied.

While we make every reasonable effort to ensure the accuracy, completeness, and quality of all content and products on our website, Artiber UG expressly disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Important Health Disclaimer: The sauna products and wellness information provided by Artiber UG are intended to support general health and wellbeing and are not a substitute for professional medical advice, diagnosis, or treatment. Customers with pre-existing medical conditions, cardiovascular concerns, or any health condition that may be affected by heat exposure are strongly advised to consult a qualified healthcare professional before using any sauna product. Artiber UG accepts no liability for any adverse health outcomes resulting from the use of our products without appropriate medical clearance.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Artiber UG and its directors, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages of any kind arising from or in connection with:

• Your use of or inability to use our website, products, or services
• Any inaccuracies, errors, or omissions in website content or product descriptions
• Unauthorized access to, alteration of, or loss of your personal data
• Any conduct or content of third parties accessed through links on our website
• Improper installation, unauthorized modification, or misuse of our products
• Any interruption, suspension, or termination of our website or services

Our total aggregate liability to you for any claim arising from your use of our website or purchase of our products shall not exceed the total amount paid by you for the specific product giving rise to the claim in question.

Nothing contained in these Terms & Conditions shall operate to limit or exclude our liability for death or personal injury caused by our proven negligence, for fraud or fraudulent misrepresentation, or for any other category of liability that cannot be lawfully limited or excluded under applicable US or UK consumer protection law.

12. Indemnification

By accessing and using the Artiber UG website, you agree to fully indemnify, defend, and hold harmless Artiber UG and its directors, officers, employees, agents, and partners from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses   including reasonable legal fees  arising out of or in connection with your use of our website, your breach of these Terms & Conditions, or your infringement of any third-party intellectual property, privacy, or other legal rights.

13. Third-Party Links & References

The Artiber UG website may contain links to third-party websites, social media platforms, partner organizations, or external resources for your reference and convenience. All such links are provided in good faith and for informational purposes only. Artiber UG exercises no control over and accepts no responsibility or liability for the content, accuracy, privacy practices, security standards, or terms of use of any third-party website or platform.

The presence of any third-party link on the Artiber UG website does not constitute an endorsement, recommendation, sponsorship, or approval of that website, its content, or its operators. We strongly encourage all customers to independently review the terms and privacy policies of any external website they choose to visit.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by, construed, and enforced in accordance with the laws of the United States of America. Any disputes, claims, or proceedings arising out of or in connection with these terms or your use of the Artiber UG website shall be subject to the exclusive jurisdiction of the competent courts of the United States.

For customers accessing our website and purchasing from within the United Kingdom, these Terms & Conditions are additionally subject to applicable UK consumer protection legislation   including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Nothing within these terms shall operate to limit, restrict, or otherwise affect your statutory rights as a consumer under applicable UK law.

In the event that any individual provision of these Terms & Conditions is found by a court of competent jurisdiction to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining terms  which shall continue in full force and effect without interruption.

15. Entire Agreement

These Terms & Conditions, read together with our Privacy Policy, Shipping Policy, and Return Policy, constitute the complete and entire agreement between you and Artiber UG with respect to your use of our website and your purchase of our products. They supersede and replace all prior agreements, representations, warranties, negotiations, and understandings   whether written or oral between you and Artiber UG relating to the same subject matter.

16. Contact Us

If you have any questions, require clarification on any aspect of these Terms & Conditions, or wish to exercise any of your legal rights in connection with them, our dedicated team is always here to assist you with the level of care and professionalism that defines the Artiber UG experience.

📍 Address: United States

📞 Phone: (000) 000-0000

📧 Email: example@gmail.com